Troubleshooting Calls

The ultimate sanity check.

Feeling stuck, exhausted and out of ideas?

Get clarity and calm with a personalised troubleshooting call.

Parenting a toddler can feel relentless – especially when every nap, bedtime or boundary turns into a battle. Maybe you’ve read all the blogs, tried every tip, but nothing seems to stick. You’re tired, frustrated, and just want someone to tell you what will actually work for your child.

That’s where my Troubleshooting Call comes in.

In this focused, one-hour call, we’ll:
✅ Unpack what’s really going on – whether it’s bedtime stalling, frequent wake-ups, nap resistance, early rising, or meltdowns at sleep time.
✅ Identify what’s driving the behaviour (not just what it looks like on the surface).
✅ Create clear, practical next steps you can put into action straight away – tailored to your child’s temperament and your family’s parenting style.

By the end of the call, you’ll walk away with:
⭐Fresh insight into why things aren’t working right now.
⭐ Confidence in your plan and the reassurance that it aligns with your gentle parenting values.
⭐ Realistic, achievable strategies you can start using tonight.

You don’t need to feel stuck in survival mode.

What's Included?

  • We’ll have a 60-minute video call which is recorded for you to be able to download and watch as many times as you need to
  • I will review your sleep diary ahead of the call and make recommendations tailored to your child
  • I’ll assess your child’s temperament to ensure the plan will meet their unique needs and give you the best chance of sleep success.
  • You’ll then get a step-by-step plan summary by email so you can easily put it into practice.

Troubleshooting Call Options

Pay As You Need

Book a call whenever you need it.
£ 99
  • A focused 60‑minute video call to dive into your toddler’s current sleep or behaviour challenge.
  • A gentle, evidence‑based plan tailored to your child’s age, temperament and your parenting style.
  • Written summary of your personalised action plan emailed to you after the call – so you don’t have to remember everything.
  • Reassurance that you’re not doing anything “wrong” – and clear steps you can try straight away.

Block of 3 Calls

Pay in advance and make savings
£ 270
  • 3 hours of 1:1 video support to dive into your toddler’s current sleep or behaviour challenge.
  • A gentle, evidence‑based plan tailored to your child’s age, temperament and your parenting style.
  • Totally flexible - book as 30-60 minute calls whenever you need them
  • The perfect option for on-going support but at your own pace
  • Reassurance that you’re not doing anything “wrong” – and clear steps you can try straight away.
Save £27

Stop Frequent Night Waking

Is your child waking multiple times overnight? You must be exhausted, and frustrated!

Whilst it’s often developmentally appropriate for babies and toddlers to wake sometimes, very frequent night waking is unsustainable.

I’ll help you understand why your child might be waking so frequently and we will use sleep biology and responsive behavioural strategies to reduce or even eliminate night wakes. 

Support Independent Sleep

Does your child need a lot of support to be able to go to sleep? Would you describe them as ‘not being able to self-soothe’?

Perhaps you need to feed them every time and this is beginning to feel too much, or rocking your long and heavy toddler is becoming physically impossible. 

We can work on reducing the need for these intense methods helping your child start to feeling comfortable and happy falling asleep more independently.

Night Weaning

Is your child feeding a lot through the night? Maybe you find that they need to be latched on all night to be able to stay asleep. 

We can discuss your feeding goals and work on a plan to make it feel more sustainable. 

It might be reducing feeds or night weaning, both are possible whilst still maintaining your breastfeeding journey.

Stopping Co-Sleeping

Have you ended up co-sleeping and don’t know how to stop?

Maybe you were happy to do it for a while,  but now you’d like your bed back?

Let’s work together to support your child to feel happy sleeping in their own sleep space.

Bedtime Battles

Do you dread bedtime? Does it feel like a fight every night?

Maybe your bedtime routine seems to take up your whole evening, or you work so hard to calm them down bu they STILL feel like they are full of beans!

I can help you plan the perfect bedtime routine that you’ll enjoy doing and that actually works! It’s not only about bath, feed and bed.

Early Waking

Does your little one wake up before 6am every day?

It’s a vicious cycle because they then need an earlier nap and an earlier bedtime.

You’re exhausted because you’ve already been up for hours when you get to your desk! 

I can help you rule out the common causes for early waking so you can nurture your child into more settled mornings.

Jemma Munford, Blissed Out Babies, author of The Better Sleep Blueprint

Tired of endless Google searches?

What Does It Include?

You’ve probably already read the whole of the internet searching for the answer. You have a closer-than-ever relationship with ChatGPT, but you still haven’t found the thing that works. Worse than that, you’re now confused and overwhelmed and just need an expert to tell you what to do. 

I’m here for you, click the button to get started.

See what some of my clients are saying

5 GOLD STARS

“I just want to write and tell you how amazing you are.

Thanks to your advice and the new routine it has now created for us. Alana no longer wakes 4 times a night, she wakes only once which I am absolutely fine with, when she wakes, with your advice I give her a cuddle and a dummy and she goes straight back down again.

So no more bottles! No more tired mummy!

Hoorah!! Thank you, thank you, thank you

Jenny and Alana
5 GOLD STARS

“Jem absorbed so much information from me, I have no idea how she retained it all – but she did.

I received call notes, action plans, texts, calls, and it was all guided by us. By my baby and me.

I love being able to send Jem a message and know I’m getting a sound balanced message back, one that is honest and true to being a Mummy herself.

 
I don’t think there will be a time when I’m not reaching for Jem’s help at any stage of the boys’ sleep changes.
 
Ayse, Bruce And Louis
5 GOLD STARS
“I cannot thank Jem enough, she made our catch-up meetings so easy it was like talking to a friend.
 
Not only did we get huge support with the sleep situation, we learned how to emotionally support our little girl through the day, which in turn would benefit us overnight.
 

I would also compliment Jem on being able to decipher my sleep-deprived texts and being able to offer some concise advice on response and always find a positive in the situation.

It was the perfect solution for our family and I wouldn’t hesitate to recommend Blissed Out Babies.”

Emma and Ada

Hi, I'm Jem

I have always been interested in gentle parenting techniques, and as a self confessed ‘geek’ I spent many a sleepless night reading. I became so interested in infant brain development and the science of sleep that I completed my Holistic Sleep Coaching qualification, mentored by the wonderful Lyndsey Hookway. I have been working as a toddler sleep consultant since 2018, I am based in Manchester but I can work with you from anywhere in the world online!

This coupled with my experience in settling techniques, toddler negotiation strategies and analysis of naps and sleep needs gives me a wealth of knowledge to be able help you. 

If you’re looking for help with making changes to your family’s sleeping habits and would like to speak to a toddler sleep consultant who is down to earth and sympathetic and will focus on you and your family with empathy and understanding then please get in touch.

I would love to hear from you!

Jem x

photo of Jemma Munford sat in a brown armchair